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Time to Nominate an Outstanding CSR of the Year

Time for the CSR of The Year Award.

The Outstanding CSR of the Year competition began in 1991 to honor customer service representatives and account managers who have made significant contributions to the insurance and risk management industry. Sponsored by the Society of Certified Insurance Service Representatives (CISR) and the Society of Certified Insurance Counselors (CIC) - proud member organizations of Risk & Insurance Education Alliance (formerly The National Alliance).

Nominate your great employee NOW for the Alabama Outstanding Certified Insurance Service Representative of the Year. Yes, you may nominate yourself!

2025 CSR of the Year FAQ
2025 CSR of The Year Nomination Form
CSR of the Year Entry Form
Deadline is May 1st!

Eligible candidates must:

  1. Be insurance CSRs, account managers, or have primary responsibility for customer service duties.
  2. Submit a completed Entry Form that includes references, education/ contribution/ achievement information.
  3. Submit letters of recommendation from business. professional references.
  4. Write a 500 to 1000-word essay on the following topic - "Balancing Technology and Human Connection: The Modern CSR's Role in Customer Service"
Questions? Contact Tangerie Underwood at tunderwood@aiia.org.
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